Canon EOS 40D DSLR

[wildmanofthewoods]

Originally Posted by Blackbrook Eye

Just recieved my 40D from the repairers on Saturday, after nine weeks

Keith

NINE weeks did they supply you with a replacement camera in the mean time?

The reason i ask is i have just sent mine for repair and need it for my hols....I should be going next week and in early August, if it takes that long, there's going to be trouble

[HowlinWolf]

Originally Posted by wildmanofthewoods

NINE weeks did they supply you with a replacement camera in the mean time?

The reason i ask is i have just sent mine for repair and need it for my hols....I should be going next week and in early August, if it takes that long, there's going to be trouble

Unfortunately, camera manufacturers are under no obligation to supply users with surrogate cameras whilst theirs is in for repair. There's little point in making a fuss about the time it takes to repair camera faults, as it is dependant on the availability of replacement parts, plus your place in the queue. The only effective way to avoid these problems is to have a back-up camera, although in many cases this is not financially feasible, or desirable.

HW

[wildmanofthewoods]

Originally Posted by HowlinWolf

Unfortunately, camera manufacturers are under no obligation to supply users with surrogate cameras whilst theirs is in for repair. There's little point in making a fuss about the time it takes to repair camera faults, as it is dependant on the availability of replacement parts, plus your place in the queue. The only effective way to avoid these problems is to have a back-up camera, although in many cases this is not financially feasible, or desirable.

HW

Thanks HowlingWolf, i guess its a case of tough luck then.
I will still pursue a quick fix, as i think i am entitled to at least try.....It doesn't sound fare that a consumer should be without a product he/she has paid for, for 9 weeks. I guess the seller would soon be on the phone if a buyer didn't send the payment for that period of time.

[HowlinWolf]

The question being, WMOTW, is the camera in to be repaired under warranty? If so, you might just get it back sooner, rather than later. If it's not, you will have to wait for Canon to assess the fault and the time it will take to rectify it, and then send you an estimate of the cost. You will then have to respond to Canon to give them the go-ahead. This will all add to the time the camera is away.
Good luck!

HW

[wildmanofthewoods]

Originally Posted by HowlinWolf

The question being, WMOTW, is the camera in to be repaired under warranty?
Good luck!

HW

Yes its under warranty, so might not be too long after all

[HowlinWolf]

Originally Posted by wildmanofthewoods

Yes its under warranty, so might not be too long after all

I still wouldn't hold my breath. If you do feel the need to contact Canon, do it tactfully. Embarking on a tirade will get you nowhere in cases like this.

HW

[wildmanofthewoods]

Originally Posted by wildmanofthewoods

Yes its under warranty, so might not be too long after all

Just received a couple of Emails from Canon , my camera is repaired and in transit, maybe i should have had a little more faith, thankyou Canon, obviously i'm chuffed to bits. Scotland here i come!

[HowlinWolf]

Then all is well.

HW

[Geoff F]

In some aspects, the 450D has better specs than the 40D. To make a clear choice I would suggest holding both in your hands. Some people find the 40D to heavy and cumbersome for a walk around camera.

Personally, I like a heavy chunky, rugged bit of kit with dials that I can see without my glasses. So when upgrading from the 10D it had to be the 40D for me. And with cashback, the price was actually cheaper than a 30D. Check if the £100 cashback still applies; I have an idea the latest promotion was due to end this month!

But, this is a basic level professional camera so to get maximum value from it you will need to understand a bit about 'real photography'. Although the basics aren't too difficult and the technical bits soon start to make sense. Then comes the choice of lenses, which is where the headaches and expense really start.

[kielder]

Thankyou for that Geoff, where did you buy yours from? I am going to look into the 400 or 450D also! think I will try Jessops.

[Geoff F]

ps. With cashback I paid £512 inc. vat and delivery for the body only from ABC digital cameras, but other companies should give similar deals.