Computer Problems - Anyone Help?

Boddie · #1 (**permalink**) 28-01-2007, 03:55 PM

I came back earlier today to find one of those nasty blue screens which said something about dumping physical memory.

I turned the computer off and now it does not want to seem to start with the final screen saying

STOP: C0000218 UNKNOWN HARD ERROR

Any ideas?

I am on my laptop now by the way.

Thanks

Andrew

Garden Carpet · #2 (**permalink**) 28-01-2007, 04:23 PM

Will it start in safe mode boddie.

Nice that you are back btw.
jaki

Boddie · #3 (**permalink**) 28-01-2007, 04:25 PM

Hi Jaki

No its not starting in Safe Mode either and asked for a boot disk too.

That has me worried

Reptilian · #4 (**permalink**) 28-01-2007, 04:36 PM

Hi.

I searched for "C0000218 UNKNOWN HARD ERROR" in google and had many results, mostly results for people with the same problem and it seems to be registry related. Have you changed any hardware recently? Also what operating system are you using?

Boddie · #5 (**permalink**) 28-01-2007, 04:51 PM

The PC is only a couple of months old but apart from loading programs I have done nothing really. It is running XP

speckled wood · #6 (**permalink**) 28-01-2007, 05:04 PM

Don't ask me what this means but there must be something you could try on this link.

STOP: c000026c Unknown Hard Error - TechSpot Troubleshooting

speckled wood · #7 (**permalink**) 28-01-2007, 05:13 PM

A further thing worth trying if you have more than one hard drive installed is to disconnect all bar the boot drive and see if it then boots up ..... this has got me out of trouble more than once with XP.

Boddie · #8 (**permalink**) 28-01-2007, 05:19 PM

Thanks but all of this is a bit above my head. I think I will call the company who made it tomorrow.

Cheers

speckled wood · #9 (**permalink**) 28-01-2007, 05:24 PM

Quote:

Originally Posted by Boddie

Thanks but all of this is a bit above my head. I think I will call the company who made it tomorrow.

Cheers

Everytime XP crashes I think about that wonderful bloke in PC Mart who keeps telling people that XP is a much more stable operating system .... would like to meet him some dark night (just so long as he he not bigger and faster than me!). Bring back Windows 3.11!

Boddie · #10 (**permalink**) 28-01-2007, 05:43 PM

I will refrain from smashing this computer up, as I did with my last one, and wait 24 hours.

Reptilian · #11 (**permalink**) 28-01-2007, 07:01 PM

That's a good idea!

I read around the threads of other people with the same problem and it doesn't seem to be an easy problem to fix so best leave it to the experts.

eeyore · #12 (**permalink**) 28-01-2007, 07:52 PM

Quote:

Originally Posted by Boddie

I will refrain from smashing this computer up, as I did with my last one, and wait 24 hours.

the company concerned have always given me good service in the past so keep your temper and i am sure they will fix it for you.

remember jumping up and down on it will not help

DaiTheDragon · #13 (**permalink**) 29-01-2007, 01:29 AM

Whenever you buy a new PC or laptop as you go through the setting up proccess it usualy asks you to make a boot disc just for this problem.
When this used to happeden to me I hoped that I had backed everything up and reloaded Windows.

Dai

HowlinWolf · #14 (**permalink**) 29-01-2007, 07:47 AM

In keeping with the photography forum, Boddie (Nikon v Canon), get a Mac. I switched from the Kingdom of Gates last year, and will never switch back.

HW

DaiTheDragon · #15 (**permalink**) 29-01-2007, 08:44 AM

I'll second that, get a Mac. I only use my PC for 3D Max cause it wont run on a Mac.

Dai

glsammy · #16 (**permalink**) 29-01-2007, 08:55 AM

Will it boot from your XP Disc? Try it first. It may be the boot info is corrupt, that can be fixed easily. If it won't boot from the XP disc, and can't id the hard drive, it's down to hardware and a warranty job.

Lance Morgan · #17 (**permalink**) 29-01-2007, 09:04 AM

XP has a facility called system restore. This restores your pc to a time before it went wrong. I think it is under accessories in programmes. Try that.

glsammy · #18 (**permalink**) 29-01-2007, 09:07 AM

Quote:

Originally Posted by Lance Morgan

XP has a facility called system restore. This restores your pc to a time before it went wrong. I think it is under accessories in programmes. Try that.

Er, a slight problem here, the computer won't boot!

Lance Morgan · #19 (**permalink**) 29-01-2007, 12:10 PM

Quote:

Originally Posted by glsammy

Er, a slight problem here, the computer won't boot!

Oh yes sorry

Boddie · #20 (**permalink**) 29-01-2007, 06:02 PM

Fixed it

Had to reload XP so lost some work.

Seems to happen when I leave the PC on for a lond time?

glsammy · #21 (**permalink**) 29-01-2007, 06:29 PM

Quote:

Originally Posted by Boddie

Fixed it

Had to reload XP so lost some work.

Seems to happen when I leave the PC on for a lond time?

Yikes, Andrew! There is a way of re-installing XP without losing anything..No good for you now, but if it happens in future, just ask. It re-installs all of the XP core, whilst leaving alone all user settings and programs.
It shouldn't happen at all, it sounds as though somethings going wrong with the standby or hibernate mode, if either of these were active.

Boddie · #22 (**permalink**) 29-01-2007, 06:35 PM

Yep, a tad annoying but I never knew I could save stuff. Will have to bell you next time

glsammy · #23 (**permalink**) 29-01-2007, 06:57 PM

Quote:

Originally Posted by Boddie

Yep, a tad annoying but I never knew I could save stuff. Will have to bell you next time

No problem. It's quite easy to do, if you've got the orginal XP disc, which you've obviously got.

Garden Carpet · #24 (**permalink**) 29-01-2007, 07:20 PM

Pleased to hear it is fixed boddie. Do you have hibernate settings on?
jaki

Boddie · #25 (**permalink**) 29-01-2007, 07:23 PM

No I never had these set. I dont know what it is. It is not the first time it crashed. I will have to keep an eye on it