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Old 19-09-2006, 04:01 PM
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AOL Customers

If you have been with AOL for over a year you are now entitled to a free wireless router.

The adverts imply that this offer is only open to new customers.

However if you have been with AOL for over a year just give customer services a call and they will send you a wireless router free of charge within 5 days.

Cheers

Andrew
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Old 19-09-2006, 04:29 PM
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Re: AOL Customers

Cheers for that information Andrew I will give them a call tomorrow
Roger
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Old 19-09-2006, 04:33 PM
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Re: AOL Customers

No problem

For a while now I have become annoyed at having to change from home computer to laptop every time I want to check my works emails.

Just tell them that you have seen the adverts, have been with them for more than a year, and are therefore out of contract and you would like the router.

Job done
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Old 19-09-2006, 06:11 PM
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Re: AOL Customers

Thanks Boddie I'll give it a try
Cheers....Paul
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Old 19-09-2006, 07:21 PM
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Re: AOL Customers

Guess I will be ringing em too... Thanks for the heads up Andrew

Jaki
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Old 20-09-2006, 09:12 AM
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Re: AOL Customers

Now if only I had a laptop
Perhaps this way I could make it that we do .. but see, I have this now! What am I supposed to do with it???
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Old 20-09-2006, 06:00 PM
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Re: AOL Customers

does anyone know how to get through to a customer service advisor who isnt in India?
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Old 20-09-2006, 06:10 PM
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Re: AOL Customers

It was an Indian that sorted me out. Its either India or Scotland. I found I could understand the indian bloke better
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Old 20-09-2006, 06:12 PM
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Re: AOL Customers

not me boddie.. i can not understand the indians... and i have to say i dont like dealing with call centers half way around the world... scotland for me!!
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Old 20-09-2006, 06:20 PM
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Re: AOL Customers

4 o'clock in the afternoon seems to be the best time if you need to get through to Scotland
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Old 20-09-2006, 06:46 PM
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Re: AOL Customers

Oh that's handy to know! Thanks
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Old 20-09-2006, 08:53 PM
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Re: AOL Customers

Thanks for that.. will try tomorrow. AOL wont know what has hit em when we all want wireless routers lol
Jaki
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Old 20-09-2006, 08:57 PM
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Re: AOL Customers

course if your not with AOL you could just buy a wireless router in tescos for 49 notes
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Old 20-09-2006, 09:50 PM
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Re: AOL Customers

Quote:
Originally Posted by eeyore
course if your not with AOL you could just buy a wireless router in tescos for 49 notes
What!!!! and let aol get away with it!! not blooming likely!
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Old 21-09-2006, 03:28 PM
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Re: AOL Customers

Phoned AOL, still got India... but I got the wireless router and I am paying a £1 a month less into the bargain!!!
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Old 22-09-2006, 10:52 AM
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Re: AOL Customers

Got mine! You can also do it by going to AOL Keyword: Live Help
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Old 22-09-2006, 07:04 PM
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Re: AOL Customers

Quote:
Originally Posted by Gaina
Got mine! You can also do it by going to AOL Keyword: Live Help
Surely you havent got it yet? I havent got mine yet
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Old 22-09-2006, 10:26 PM
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Re: AOL Customers

Quote:
Originally Posted by Boddie
Surely you havent got it yet? I havent got mine yet
ROFLMAO no, that would have been damn impressive!

I got an email from the Live Help section to tell me there was a technical hitch and I would have to phone customer service after all, but we go there in the end and it should be here in 3-5 working days.
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Old 22-09-2006, 10:29 PM
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Re: AOL Customers

I thought you had gazumped me
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Old 22-09-2006, 11:34 PM
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Re: AOL Customers

Quote:
Originally Posted by Boddie
I thought you had gazumped me
Moi? Gazump a Commander of the Wild Empire? Never.
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Old 26-09-2006, 06:11 PM
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Re: AOL Customers

Got my router today.. installed it and couldnt get online despite re installing and checking all connections. It appears the modem can not detect a dial tone. Any one else having a problem?
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Old 26-09-2006, 06:17 PM
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Re: AOL Customers

I havent had mine yet
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Old 26-09-2006, 06:18 PM
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Re: AOL Customers

Maybe your line has not been activated yet, not uncommon to get the hardware before the line's ready - a quick call to AOL should tell you.

Edit (not read the thread correctly), double-check the settings within the router manually and double-check all physical connections.

Then reboot the router and see what happens.

Once you're up and running, you can set the router to hold the 'net connection open - you won't need to load the AOL software then - just use your normal browser.
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Old 26-09-2006, 06:20 PM
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Re: AOL Customers

GC is an existing AOL member Steve
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Old 26-09-2006, 06:24 PM
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Re: AOL Customers

Quote:
Originally Posted by Boddie
GC is an existing AOL member Steve
Editing it while you were typing
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