Damaged Bigma

[ChrisJB]

Things like this are good to know. Good customer care like this is so important and heavily influence my decisions when making purchases, especially expensive ones.

Regards, Chris

[Blackbrook Eye]

Originally Posted by glsammy

Whilst it's good to Sigma doing good service, what is disturbing is the failure rates certain Sigma lens seem to suffer.
As some of you know I had a 120-300mm for a week, and that lens was terrible,obviously faulty.
I've just found a report from a lens rental site that makes for interesting reading.
LensRentals.com - News: Lens Repair Data 2.0
Those statistics are startling! The 120-300 is by far the worst, with a 84.6% failure rate!
To get on that list they have to have at least 9 lenses, and are averaged out over the year.

Pretty scary stuff Graham, it makes you think before buying 'grey market' kit, is it worth the saving if the UK warranty is likely to be suspect and you get landed with the cost of repairs.

Keith