Viewing photos on an HD tv

[colincurry]

We have just bought an all-singing, all-dancing Sony HD tv.

It has a facility for viewing photos. I copied some onto a USB stick and stuck it in. The results were pretty amazing until it told me that 'Playback not available'. This applied to some of the photos taken on the same day and processed at the same sitting - some would display and some would not.

I took the USB stick to the shop where the symptoms were repeated. The shop assistants could help no further but gave a help line telephone number. At the end of this was a newbie who knew less than me and kept relayhing messages. I was told that that it had to be the right sort of jpeg.

I then emailed Sony and a reply came fairly quickly - better than your average helpdesk. I was told that the tv would not display pictures processed using Photoshop because the tv used different colour codes from Photoshop - eg blue would be 0101 on the tv and 1001 in Photoshop (example numbers). It seems crazy to have a picture viewing facility that will not show photos processed by arguably the most popular program.

I went back and asked why some would display and not others but was rather rudely referred to the original answer.

Any thoughts from the techies out there, please?

Colin

[FungiJohn]

Hi Colin

It may well be associated with 'file name' or 'directory' format used on the USB.

I have a large screen Panasonic plasma type which is a little fussy about the above in SD (memory card) mode, but it displays all images (CS edited mainly) perfectly.

I also use a Samsung DVD player with USB and it too displays any image, video etc.

The results as I'm sure you will have found with the ones displayed are simply stunning!

John

PS Regarding 'colour codes' If this is a problem (which I doubt), they need to get their 'techies' some serious training!

[The_Moaner]

Whoever told you about the 0101/1001 is talking through his Bum!!
As long as the image is a JPG sRGB, (take note, sRGB) any TV should be able to play it, show it. It must be sRGB and not 'JPG2000'. Though that is not in the Save As, so your safe.
If using photoshop or whatever and you use aRGB to save your files, just open it in that progy you use and chose--(after resizing etc.) Edit-Convert to Profile-sRGB. Then Save As.
Though I must be honest and say, my TV an old un opens aRGB/sRGB but colours will not quite be the same. My friends 50" also opens them. You have a choice when resizing your files, either cut/crop to 16.9 or 4.3 Mine are croped to whatever size I decide. For Pictures to exe and Pro Show Gold they be in 4.3 or if a wedding in 16.9 done via the program itself.
Recheck your TV.

[colincurry]

Thanks for the info, Moaner.

I will try this tomorrow.

Photos processed using the Canon DPP work, plus older ones taken with my Panasonic FZ20 and 30.

Watch this space.

Colin of Derwen Fawr (once)

[colincurry]

I use CS5 and my snaps are converted from RAW using ProphotoRGB as recommended by one of my manuals.

I went back to a RAW file and processed it as an sRGB file. There are also two other options: Adobe RGB 1988 and ColourmatchRGB. I also processed the file using both of these options.

My TV said that playback not possible for all three options.

I suppose I shall just have to accept it but it is a shame really.

Colin

[Lancashire Lad]

Doesn't really sound like a pure photo problem if some of them play back and some of them don't, even though you are processing them all by the same method.

Have you tried putting just a single one of these problem image files on your usb stick (i.e. not in a folder/directory), to see if it then plays?

Also, have you noticed whether it is those files with longer names that won't play back? - It might be worth reducing the length of the filename of one photo and seeing if it will then play back.
We've all got used to using very long descriptive filenames in Windows these days, but it might just be that the Sony software has a file-length limit. (Back in the good old days, even Windows had an 8 Character filename limit).

Regards,
Mike.

[The_Moaner]

That do not make sense to me at all. Take the TV back it's faulty..
Prophoto//Colourmatch will not work as far as I know.

Mine are done in aRGB and then changed into sRGB so when I choose "Save As" the window pops open and I can see aRGB ghosted out, then under that sRGB is showing as the colour profile.
Same if I use Prophoto or Colourmatch or CMYK or anything I wish to use first. But whatever I use first must then be changed to sRGB as the final image, just like for internet/Web. Save As or Save for Web.. Should work on the TV.
Have you gone into the TV properties and chose the colour for the TV. Just a thought.Must be JPG..

P.S Lancashire Lad just might have hit the Nail on the Head. Give it a try as File length can be a problem on USB stick. Some TVs hate certain USB sticks..LOL

Buy a Western Digital TV thingy (I got one) and put ALL you Videos Photos etc on to a Portable HDD and attach that to the Western Digital Box. Works Perfectly, and easier.

[cosmicma]

just a thought...

what is the maximum image resolution your tv can handle ?

when i ask this i don't mean the hd (1080p ) resolution i mean the jpg photo viewer resolution

here's an idea resizes the images that don't show to a lower resolution say 2000 pixels on the longest side and see if they view ok

hope this helps...

[The_Moaner]

they can view the 1080 and 1400.
I'm sure google will know..