View Single Post

  #8 (permalink)  
Old 22-06-2009, 08:25 PM
earthdragon64's Avatar
earthdragon64 earthdragon64 is offline
Commander of the Wild Empire
 
Join Date: Aug 2008
Location: Aviemore
Posts: 2,134
Re: Buying online - 30 day's right of return?

Quote:
Originally Posted by NJP87 View Post
Legally you have a 7 day cooling off period in which you can send it back, after that it's down the store to decide if they will refund you.
Under the Distance Selling Regulations, that's only true if it is clearly pointed out on the website. If no returns policy is given, then you have 90 days to either return it, or make it available for collection.

There are some exceptions, perishables, custom made products or products where hygiene may be an issue for example.

Last edited by earthdragon64; 22-06-2009 at 08:26 PM. Reason: Clarity.
Reply With Quote