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Old 21-04-2008, 10:53 AM
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Pete Collins Pete Collins is offline
Commander of the Wild Empire
 
Join Date: Jul 2006
Location: Kensworth, Bedfordshire - a village in the Chiltern Hills
Posts: 1,656
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Help! I've a problem with my PC

If any of you kind people could give me some advice on a computer problem, I'd be most grateful. I'll continue to search the internet for help, but I know other people have been given computer advice here before.

For some reason, when I started my PC this morning I couldn't get either Internet Explorer or Microsoft Outlook to open. They both just generated one of those 'Sending Error Report to Microsoft' windows. I tried Mozilla Firefox - that opened, but then just hung.

I tried a few other applications - games, photography stuff, MS Word - everything else seemed OK. The broadband link seemed OK. It just seemed that any application involving the internet failed to open.

I decided to do a system restore - but when I went to 'Start' and clicked on 'Help and Support' no window came up! Eventually I restarted the PC and hit F8 to go into safe mode and did a system restore from there. But when it restarted the PC, it came up with a message saying system restore hit a problem and needed to close!

At least Mozilla Firefox now seems to work. But when I tried to import my favourites,etc., from Internet Explorer it hung.

I've exhausted my limited knowledge of PC's - any help would be gratefully appreciated.
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