| BIOTA - Credit where credits duen't?
I always believe in applauding good service and feel folk dont always share such stories. I'll keep this one simple and down to the bare facts.
On 14th April I ordered, from BIOTA, a moth trap.
On the 30th I enquired as to where it was, as nobody had shown me the courtesy of contact. I had a reply telling me that the proprietor, I guess, had been in Spain and the order would be 'processed shortly'.
To this date I have still to receive my order.
My credit card has been billed, so Biota have my money.
I have already missed use of this trap over at least two weekends away, including the Bank Holiday.
The mothing season is now nearing full swing and I am still without a trap.
So, in summary,a month after placing my order with BIOTA I stll have no trap.
Marvellous.
p.s. BIOTA are also known as BIOQUIP. |