Quote:
Originally Posted by eeyore  its a tricky one because as an ebay trader they don't have quite the same abilities or commitments as a propper retail chain - that said i have alway found him to be responsible about dealing with such things especially as he gets a lot of business out of wab so if canon wont play ball you should definitely go back to him for an exchange. |
I think there is an unwritten rule with small independent ebay/internet traders that any problems have to be dealt with under the manufacturer's warranty. This is the disadvantage that we have to accept in exchange for heavily discounted prices.
I'll be interested to hear how promptly Canon deal with this problem Ian, I hope it's quickly.
Matt